3CX - MCC - Your Office Phone Extension Anywhere

黑料福利网 is using the 3CX Communications System for access to office phones and voicemail. By using either the web client/browser extension or the 3CX app on your mobile device, your "office phone" is close by, whether you are on campus in your office or outside of campus, working remotely.

  1. 3CX app logoContact 2-Help and request the 3CX credentials.
    Provide your name, office extension number and a contact number so you can be reached if any additional questions should.
  2. Use provided link in Step 1 to connect to 3CX using your web browser (called The 3CX Client)

Additionally ITS is offering live one on one training sessions to work with individuals who have additional questions or need additional support in getting comfortable with the 3CX technology. .

If additional assistance is needed, please contact 2help at (810) 762-4357

Voicemail

  • Set your voicemail via Web Client / Windows Desktop App
    • Go to 鈥淎vatar > Your Name > Greetings鈥.
    • Record a new greeting or upload a pre-recorded message.
    • You can have different greetings per status.
  • Set your voicemail greeting via Deskphone
    • Dial the voicemail number indicated in your user account email.
    • Enter your PIN and then press 鈥#鈥.
    • Select option 鈥9鈥 then 鈥8鈥 and then 鈥0鈥 to record.
    • Press 鈥#鈥 to end the recording and 鈥0鈥 to save.
  • Listen to your voicemail messages
    • From smartphone: Tap on 鈥淰oicemail鈥.
    • From Web Client / Desktop App: Click 鈥...鈥 > 鈥淰oicemail鈥.
    • From Deskphone: Dial your voicemail number or hit 鈥淰oicemail / Message鈥, enter PIN, press 鈥#鈥 and then 鈥*鈥 to play messages.